Contextual Content

Steps to fixing the audio problem

Step 1. While playing back one of our videos, right click within the video window
and select "Settings" in the small menu that appears. Using a Mac mouse, hold the "Control" key down while clicking and the "right click" options will appear.

"step

Step 2. A small window will appear. Click the second icon at the bottom then click the "Advanced" button.

"step

Step 3. Click the "Website Storage Settings Panel" link.

"step

Step 4. A window appears on the right. Click the "Delete all sites" button.

"step

Step 5. Another window will pop up asking you to confirm. Click the "Confirm" button.

"step

Now you can return to our website, refresh the page with the video you were watching and the audio should be working fine now.

 

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